Everything you need to build, sell, and grow — plus a quick reference for our support team.
Welcome to MyBioSpot — your all-in-one link-in-bio, storefront, and digital business card platform. This guide walks you through every feature, by tier, so you (and our support team) always have the answer at hand.
Create your account
Click Sign up and register with your email. You'll start on a free trial.
Claim your @username
Your public link is mybiospot.com/@username — pick something memorable.
Pick a plan
Visit Pricing to choose the tier that matches how you sell. You can upgrade anytime.
Build your page
Add links, products, and socials from the Dashboard, then share your link.
Your profile is the foundation of your page. Configure it under Profile Settings.
Open Profile Settings
From the sidebar, go to Profile Settings → Profile tab.
Upload your photo
Click the avatar circle and choose an image (JPG/PNG). It's stored as a file URL.
Crop & save
Use a square image for best results. Changes save automatically.
The left sidebar organizes everything you need:
Manage Links
Add, reorder, and edit your links, embeds, and pages.
Profile Settings
Profile, design, templates, business card, and SEO.
Sales & Orders
View orders placed on your storefront.
Seller Payments
Configure your checkout & payment methods.
AI Assistant
Chat with the in-app AI for help and content.
Analytics
Profile views and link clicks over time.
Subscribe
Manage your plan and payment.
From Manage Links you create the content visitors see on your page.
Add a link
Title, URL, icon, color, and which page it belongs to (home, about, contact…).
Add an embed
Paste a YouTube, TikTok, Spotify, Instagram, or Vimeo URL — it auto-embeds.
Organize pages
Create separate pages (Shop, About, Contact) and assign links to each.
Feature & reorder
Mark important links as featured and drag to reorder.
Toggle visibility
Hide a link without deleting it.
Under Settings → Design, choose a profile template (Classy, Centered, Card, Minimal, Magazine), set colors, fonts, gradients, and backgrounds. Design changes autosave. Adaptive "Smart Colors" can extract a palette from your profile photo.
Turn your page into a real store. Under Settings → Shop, pick a storefront template:
Smart storefronts that adapt to your profession — each type auto-configures CTA buttons, section titles, icons, and layout:
You can run a link-in-bio and a storefront together using the "Links + Shop" (split) home mode, or make the storefront your home page.
Every storefront uses a cart: buyers add items, then check out. The checkout experience depends on your tier and seller payment settings:
Starter — WhatsApp checkout
Buyers add items to the cart, then "Checkout via WhatsApp" composes the full order (items, quantities, prices, total, buyer details) and opens a chat with your WhatsApp number. No payment processing — you confirm and arrange payment in chat.
Pro — Platform store checkout
A real e-commerce checkout: buyer enters name, phone, email, picks "Pay on platform", and places an order. Orders land in your Sales dashboard for confirmation.
Elite 1 — Custom manual payments
Adds your own M-PESA Paybill/Till, PayPal, or bank account as payment options at checkout. Buyers see instructions and the order is created for manual confirmation.
Elite 2 — M-PESA STK push
Triggers an STK push directly to the buyer's phone, paid into your own M-PESA shortcode. Configure your Daraja credentials under Seller Payments.
Higher tiers include everything below them — upgrading never removes features. See the full comparison on the Pricing page.
Starter — WhatsApp selling
Pro — Platform store
Elite — Optimize & grow
Elite 1 — Hybrid payments
Elite 2 — Full brand
Share a polished digital business card with QR code, contacts, and premium designs. Available to all tiers — toggle it on under Settings → Business Card. Pick from 4 layouts, each with custom accent color:
Visitors see a popup letting them switch between your Link view and Business Card view. Customize the accent color (emerald, blue, gold, rose, and more) to match your brand.
The CV Builder (sidebar → CV Builder, or open it here) lets you create a professional, job-ready CV in minutes — no design skills needed.
Upload a PDF
Already have a CV? Upload the PDF and the system reads it, extracts your details (name, experience, education, skills), and pre-fills the form for you.
Write from scratch
Start with pre-filled common placeholders — just replace the bracketed text with your own details.
Pick the template that matches your experience level. A cheat-code helper guides you:
Kenyan Job Ready (Chronological)
A clean, straightforward format listing your work history in reverse order. Best for job seekers with solid, relevant work experience. Sections: Professional Summary, Work Experience, Education, Key Skills, Certifications, Additional Information, References.
⚡ Got solid experience? → Go Chronological
Executive Sharp (Functional / Executive)
A sharp, executive-style CV that leads with core competencies and key achievements before work history. Best for professionals with strong skills but less formal experience, or senior roles. Sections: Professional Profile, Core Competencies, Professional Experience, Education, Certifications, Key Achievements, Technical Skills, Additional Information, References.
⚡ Got skills but less experience? → Go Functional
The form sits on the left and a live preview renders on the right as you type — so you always see exactly what employers will see. On mobile, switch between Edit and Preview tabs. Your CV saves to your account automatically when you hit Save.
Toggle "Show CV on your public profile" in the CV Builder to add a CV button to your bio page. Visitors press it and your full CV pops up in a modal — no page navigation. It works alongside your links, storefront, and business card, so you can sell, share links, and offer your CV from the same page. Turn it off anytime to hide the CV link without deleting your CV.
The in-app AI assistant (sidebar → AI Assistant) helps you write bios, polish product/CV descriptions, and answer questions about using MyBioSpot. Elite+ sellers get AI content polish (5 uses per month) for CV and portfolio descriptions.
Track profile views and per-link clicks under Analytics. Starter and Pro see basic stats; Elite+ unlocks advanced analytics. Views are tracked anonymously when someone visits your profile.
Your Inbox is a unified hub for all client interactions — messages, orders, payments, and subscription notifications — in one place. Access it from the sidebar.
Visitors can reach you via a contact button on your public profile. Under Settings → Share & SEO, toggle the contact button between:
Pay your subscription via M-PESA (STK push) or PayPal from the Subscribe page. A free trial keeps your page live; once it ends, an unpaid page is unpublished (but your data is kept). Renewal reminders are sent automatically and stop after 7 weeks of non-renewal.
Earn a 30% commission on every payment made by users you refer to MyBioSpot. Track your referrals and earnings from the Referral Program page in the sidebar.
Share your referral link
Found on the Referral Program page — it's your profile URL with a referral tag.
Someone signs up via your link
They're automatically tracked as your referral.
They subscribe to a plan
When they make a payment, a 30% commission is calculated.
Admin reviews & approves
Commissions are pending until reviewed. Once approved, funds become withdrawable after 10 days.
Withdraw your earnings
Request a payout via M-PESA, PayPal, or bank from the Get Paid page.
MyBioSpot auto-generates SEO-optimized landing pages targeting specific niches and professions. These pages help your profile rank on Google and attract organic traffic.
Admins can generate new SEO pages from the Admin dashboard using the SEO Agent, which researches keywords and creates complete pages automatically.
This section is a quick reference for support agents handling chat and inbox tickets. Use these answers as starting points.
Q: My page isn't showing / expired
The free trial or paid period ended. Direct them to /Subscribe to renew. Trial pages stay live during the trial; admin pages are always live.
Q: M-PESA STK prompt didn't arrive
Confirm the phone number is 2547XXXXXXXX format, the buyer has sufficient balance, and (Elite 2) Daraja credentials are valid in Seller Payments. Sandbox only works with Safaricom test numbers.
Q: Buyer can't check out
Starter sellers only have WhatsApp checkout — that's expected. For platform/custom checkout, the seller must be Pro+/Elite1+. Orders appear in Sales & Orders.
Q: Custom shop name not showing
Custom shop names are an Elite+ feature. If the seller downgraded, the field is stripped from the public profile automatically.
Q: AI polish not working
Elite+ only, 5 uses/month. Uses reset monthly. Check ai_content_uses_used / ai_content_uses_reset_at on the user.
Q: Verification badge
Admin-only. Shown as a green check icon next to the name — never the word 'Verified'.
Q: Profile photo not blending (Classy)
Classy mode applies a bottom-fade mask to the avatar on image backgrounds; name renders in white.
Q: Want to escalate
If the AI assistant can't resolve, the user can submit a ticket via the support widget. Agents reply from Admin → Support.